The hotel did not have a lowered counter at check-in for easy wheelchair access but did have a number of accessible suites including at least one with a roll in shower. The suites are large, with a king sized bed in one room and a foldout queen sized couch in the sitting area. The concierges helped to organize the rental, drop-off, and pick-up of a Hoyer lift and shower sling from HealthLinc Medical Equipment Ltd. We rented a van from Delta Wheelchair Van Rentals for a few days as well. Translink operates the Canada Line and has a great website to help you plan your trips around Vancouver if you like to use public transportation. The River Rock is located a short 7 minute ride from the airport on the Canada Line and is connected to the train via a covered sky bridge to the Bridgeport Station. The Canada Line easily accommodates a power wheelchair. The ticket price from the airport is expensive, $7.50 each, however to travel from the hotel to downtown Vancouver or back to the airport is much cheaper. My sister-in-law and I just returned from a wonderful six-day trip to Vancouver, British Columbia, Canada, where we stayed at the River Rock Casino Resort in Richmond for the second time.
